Who can you talk to if a cluster is not working?

Start with the NGO coordinating body; see if there are common concerns shared by others. If you feel that you cannot communicate concerns with the Cluster Coordinator directly then reach out to the Cluster Lead Agency (CLA) Representative. If unsuccessful or if it would not be advantageous to reach out to the CLA Representative then raise concerns with OCHA. If these avenues fail then consider approaching the HC about it directly as well as one of the global NGO consortia, ICVA, InterAction and SCHR who can reach out to the global cluster coordinators.


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